Question: How can I be sure in the quality of the pills you offer?
Answer: High quality of the medications we offer is the subject of our primary concern. The logic is very simple: the better the quality of drugs is, the more customers we have. Thus we are very attentive and selective in the quality and freshness of offered drugs. The medications are manufactured in Europe or Asia.

Question: Is Generic the exact copy of the original product?
Answer: Generic products have the same active elements, as the original ones. Thus their effectiveness, indications and precautions are identical.

Question: How to place an order?
Answer: When you click "Add to cart", you will be transferred to the Shopping Cart. After you choose all the required products and delivery method, please press "Checkout". Fill in your shipping, billing and card information, then mark the check box and click "Submit transaction".  At this point, you will submit your order for processing. Once the order is accepted you will receive a confirmation email.

Question: What payment methods do you have?
Answer: At the moment we accept Visa card payments only.

Question: Do you accept orders by phone?
Answer: We can not accept orders by phone. You must use our secured payment form on Drugs-Med.com.

Question: Can I cancel the order placed with your online store?
Answer: You can cancel your order within 24 hours of its placement.

Question: What countries do you ship to?
Answer: Orders are shipped almost worldwide (except Canada, Africa and some other countries). For more information about shipping to your country you may contact us.

Question: What packages do you use? Will I have to sign for the package?
Answer: You have to sign for your package upon delivery. However, your order is packed in a discreet envelope for your privacy.

Question: Will my order be shipped the same day I purchase?
Answer: The products we sell are in stock for immediate shipment. However, it may take 1-3 business days to prepare and dispatch the package. All the necessary changes can be made within 24 hours.

Question: What are the shipping methods?
Answer: Currently we offer two shipping methods:
- Express Shipping: 5 – 10 Business Days.
- International Airmail: 10 – 15 Business Days.

The shipping cost will depend on the amount of ordered pills:
EMS:
up to 60 pills= $16;
up to 180 pills= $23;
above 181 pills= FREE.

International Airmail:
up to 60 pills= $8;
up to 180 pills= $12;
above 181 pills = FREE. 

Question: ill I be able to track my order?
Answer: Yes. Whatever shipping option you choose, you will be able to track the package using the assigned tracking number. Tracking number will be sent to you by email, in 1-5 business days after package is shipped. Order can be shipped in one or several packages; so you will receive one tracking number for each shipped package, in one or several emails. Please feel free to contact us by phone or email, if you have any questions about tracking the package(s).

Question: What if the package is damaged or something is missing?
Answer: We will settle up this issue in the best way for you. In this case you should contact our support team and notify us about the problem. Please note, that you can be asked for a photo or a scan of the received package\product, as a proof of a wrong delivery. See our policies for more information.

Question: What is a Discount Coupon?
Answer: Discount Coupon is a code that must be entered in the shopping cart to get the price reduction. We offer a 10% reorder Discount Coupon code for returning customers. For more information you can contact us.

Question: Are there any other discounts?
Answer: Yes, we regularly provide holiday discounts.

Question: Do you guarantee the delivery of the order?
Answer: We Guarantee the delivery of all orders, if the product is in stock. Also we have a flexible reshipping and moneyback policy, if order is not delivered or customer is unpleased with the order, by any reasons.

Question: Is it secure to order online on Drugs-Med.com?
Answer: It is absolutely secure to proceed with placing an order on Drugs-Med.com. Our Online Pharmacy is protected by McAfee Secure system and all billing and shipping data are protected by 256bit SSL certificate, issued by Thawte DV SSL CA.