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Question: How can I be sure in the quality of the pills you offer?
Answer: High quality of the medications we offer is the subject of our primary concern. The logic is very simple: the better the quality of goods is, the more customers we have. Thus we are very attentive and selective in the choice of the supplier, the quality of goods is thoroughly tested and the documentation is closely checked. The medications are manufactured in India by an Indian state licensed, Indian FDA approved company. Each package of the products we send out includes the Certificate of Analysis obtained from the manufacturer's laboratory and fully adheres to the Indian law.
Question: What is the difference between 50mg Viagra tabs and 100mg tabs?
Answer: Generic Viagra we offer is available in 50mg and 100mg tabs. These are fixed dosages of Sildenafil (the active ingredient) in the pills: thus a 50mg Viagra pill contains 50 mg of Sildenafil concentrate and a 100mg Viagra pill contains 100mg of Sildenafil. The standard dose for achieving the effect is a 50mg pill. However, the ingredient affects different people in a different way so we would recommend you to start with 25mg (split a 50mg pill in two and take one half only) to see if this is enough for you. If not - take a whole 50mg pill.
Question: Is the medicine's usage instruction offered in English?
Answer: The medicine usage instruction is presented in English for all the Generics. For the branded medicines, in case they are shipped from Western-Europe, the therapeutic drug management might not be offered in English. If such situation occurs, the translated instruction can be sent on the email address, on the customer’s request.
Question: Should I have a prescription to order from you?
Answer: No, you should not. We do not require any prescription from our customers. However, we would strongly recommend you to consult your doctor before taking a medication. You may have some diseases contra-indicated for taking certain kinds of medicines and your doctor will advise you what you can or cannot take.
Question: How can I make an order?
Answer: When you click "Buy now", you will be transferred to our Order Form. Fill in your contact information and shipping address below, please. When you are done, click "Make Payment", and you will be forwarded to the secure page to make the payment using your credit card. At this point, you will submit your order for processing.
Question: What payment methods do you have?
Answer: At the moment we have the following payment methods
Credit card payments
E-check payment
Question: Can I cancel the order placed with your online store?
Answer: You can cancel your order within 24 hours of its placement. We provide rather limited amount of time because we ship all parcels in a very short time.
Question: To which countries do you make shipments?
Answer: The orders are shipped to almost all countries of the world, except some countries in Asia.
Question: What packages do you use? Will I have to sign for the shipment?
Answer: Your privacy is very important for us. Your order will be sent in a discrete envelope that will be left in your mail box. You will not have to sign for it in case the order is sent by Standard Mail.
Question: Will my order be shipped the same day I purchase?
Answer: The products we sell are in stock for immediate delivery. However, we have to check your order first to make sure that the shipping information is correct, after that the product you have ordered is packed and only then it is sent out. All these procedures take about 24-72 hours.
Question: What are the shipping methods?
Answer: Currently we offer two shipping methods:
- International Airmail: 1 - 3 weeks (usually 9 days).
- Express Mail Service: 5 - 7 days.
* Generics are delivered only by Express Shipment.
Question: Which is the fastest way to get the product?
Answer: The fastest delivery option is Overnight/Priority Mail. Products will reach you in 2 days. This service is currently available only for US clients.
Question: Can all the medications be delivered Overnight/Priority Mail?
Answer: Unfortunately not. Overnight/Priority Mail delivery is available for drugs from our Men’s Health category (Viagra, Levitra, Propecia etc).
Question: What if the package is damaged or something is missing?
Answer: In this case you are to contact our support team and notify of the problem. See our policies for more information.
Please note that if there are 90 or more pills in your order, the order will be sent in several packages.
Question: What is a Disocunt Coupon?
Answer: Discount Coupon is a code that must be entered in the shopping cart, which provides 10% disocunt for all generic products.
Question: How can I get a Discount Coupon?
Answer: Disocunt Coupon is provided right after you place at least 1 order for generic medication on our site.
Question: Does it have an expiration date?
Answer: No, the time of using Discount Coupon is unlimited. You can even give it to your friends and family members, so that they can take advantage of it too.
Question: Are there any other discounts?
Answer: Yes, every season our company provides discounts from 3% up to 10% on all generic medications.
Question: Is my Discount Coupon valid during the seasonal discounts?
Answer: Yes, it is valid. In such a way you may receive up to 20% discount on generic medications!
